All Systems Operational
MFT (OptiPaaS) Operational
OptiSPEED Operational
MFT (OptiPaaS) Developer Portal Operational
Thru Web Operational
Notifications Operational
SFTP Operational
Desktop Sync Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020
Completed - The scheduled maintenance has been completed.
Nov 14, 23:34 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 14, 23:23 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 17:59 CST
Scheduled - Summary:
Thru Customers hosted in our UK Data Center, please note that maintenance is scheduled for:
November 15, 2020 00:00 AM to 4:00 AM UTC / 1:00 AM to 5:00 AM (BST) / 7:00 PM to 11:00 PM (EST)

Details:
In an ongoing effort to provide the absolute highest quality of service to our customers, Thru will be initiating Data Center (DC) upgrades and maintenance. All services associated with your Thru Sites in our UK DC will be down during the maintenance period. We anticipate the maintenance to be less than four hours.

Due to the nature of the upgrades and maintenance Thru does anticipate the following changes for our customers.
• Email SPF records whitelist change to: 51.132.24.176
• HTTP\HTTPS IP address changes: 51.132.216.228, 51.11.185.98
• FTP(S)\SFTP IP white list address changes: 51.11.184.9, 51.11.189.248, 51.11.50.209, 51.145.9.35, 51.141.229.4

Customers that are utilizing HTTPS for connecting to Thru should experience very little change.

PLEASE NOTE AND REVIEW THE IP CHANGES

LHR-FTP.thruinc.net was resolving to 212.100.245.147. Please note the change to 51.11.184.9, 51.11.189.248, 51.11.50.209, 51.145.9.35, 51.141.229.4

Thank you for your support as we take these steps to ensure Thru will continue to provide the highest quality of service to our customers.
Oct 22, 16:57 CDT