Monitoring - The cause of the issue has been identified and we are monitoring the service to ensure it is stable. We are working to bring chat support services back online within the next 48 hours. In the meantime, please continue to use the other forms of communication.
Dec 15, 09:08 CST
Investigating - We are working on an issue with the Chat service available on our support portal. The issue is being analyzed and we are working to be bring the service back online as soon as possible. For support, please use others forms of communication in the meantime.
Dec 14, 15:44 CST
OptiPaaS   Operational
OptiFLOW   Operational
OptiSPEED   Operational
OptiPaaS Developer Portal   Operational
Thru Web   Operational
Notifications   Operational
SFTP   Operational
Desktop Sync   Operational
API   Operational
Mobile   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 17, 2018

No incidents reported today.

Dec 16, 2018
Completed - The scheduled maintenance has been completed.
Dec 16, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 01:01 CST
Scheduled - During this scheduled maintenance, service may only be intermittently available. Affected sites will temporarily redirect to a maintenance page.
Dec 12, 14:19 CST
Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 02:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 00:00 CST
Scheduled - We will be undergoing maintenance during this scheduled period. This is an in-place patch which will require no downtime for end users.
Dec 10, 23:45 CST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.