All Systems Operational
MFT Operational
OptiSPEED Operational
MFT Developer Portal Operational
Thru Web Operational
Notifications Operational
SFTP/FTPS Operational
Desktop Sync Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
US Datacenter Maintenance Mar 6, 22:00 - Mar 7, 00:00 CST
Data Center maintenance will be performed for notified customers
Posted on Feb 24, 14:38 CST
In an ongoing effort to provide the absolute highest quality of service to our customers, Thru will be initiating Data Center (DC) upgrades and maintenance. Data Center maintenance will be performed for notified customers.

Due to the nature of this maintenance, the following services will be using new IP addresses:
• Email SPF records change to 157.55.136.93
o Please update your DNS SPF records so that emails sent from Thru do not bounce
• HTTP\HTTPS IP address changes: 52.252.212.30, 23.100.228.130
• FTP(S)\SFTP IP whitelist address changes: 52.252.208.62, 52.252.210.163, 23.96.220.57, 23.100.224.207, 52.252.249.112, 52.252.209.60, 52.141.170.3, and 52.252.214.27


Customers that are utilizing HTTPS for connecting to Thru should experience very little change.
Thank you for your support as we take these steps to ensure Thru will continue to provide the highest quality of service to our customers.
Posted on Mar 3, 16:10 CST
Past Incidents
Mar 4, 2021

No incidents reported today.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
Completed - The scheduled maintenance has been completed.
Mar 1, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 CST
Scheduled - Effective Monday March 1st 2021, Thru will no longer support unencrypted FTP (Plain FTP). Only secure FTP (SFTP/FTPS) connections will be permitted. If you are using plain FTP we recommend changing to FTPS or SFTP secure transfers before February 28th. Please contact support@thruinc.com as soon as possible if you have any questions or need additional support.
Jan 13, 12:04 CST
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.