All Systems Operational
MFT (OptiPaaS) Operational
OptiSPEED Operational
MFT (OptiPaaS) Developer Portal Operational
Thru Web Operational
Notifications Operational
SFTP Operational
Desktop Sync Operational
API Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In an ongoing effort to provide the absolute highest quality of service to our customers, Thru will be initiating Data Center (DC) upgrades and maintenance on Oct 3, 2020 @ midnight AEST. All services hosted in our Australian DC will be down during the maintenance period. We anticipate the maintenance to be less than four hours and with a minimal amount of disruption. Do to the nature of the upgrades and maintenance Thru does anticipate the following changes for our customers.

Email spf records whitelist- 13.75.174.156
MFT (OptiPaaS) IP address changes - 13.75.174.110, 13.75.174.127
FTP \ SFTP IP address changes - 13.75.174.119,13.75.171.192,20.193.46.236,20.193.40.21

Customers that are utilizing DNS naming for connecting to Thru should experience very little change.

Thank you for your support as we take these steps to ensure Thru will continue to provide the highest quality of service to our customers.
Thru Operations \ Customer Success team
Posted on Sep 14, 13:20 CDT
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.