All Systems Operational
High-Speed Global File Transfer ? Operational
North America Automated File Transfer Operational
Web portals ? Operational
API ? Operational
Data Transfers - External Server Endpoints ? Operational
Data Transfers - Thru Server Endpoints ? Operational
North America File Sharing Operational
Web Portals ? Operational
API ? Operational
Data Transfers - Thru Server Endpoints ? Operational
UK Automated File Transfer Operational
Web portals ? Operational
API ? Operational
Data Transfers - External Server Endpoints ? Operational
Data Transfers - Thru Server Endpoints ? Operational
UK File Sharing Operational
Web Portals ? Operational
API ? Operational
Data Transfers - Thru Server Endpoints ? Operational
EU Automated File Transfer Operational
Web Portals ? Operational
API ? Operational
Data Transfers - External Server Endpoints ? Operational
Data Transfers - Thru Server Endpoints ? Operational
EU File Sharing Operational
Web Portals ? Operational
API ? Operational
Data Transfers - Thru Server Endpoints ? Operational
APAC Automated File Transfer Operational
Web Portals ? Operational
API ? Operational
Data Transfers - External Server Endpoints ? Operational
Data Transfers - Thru Server Endpoints ? Operational
APAC File Sharing Operational
Web Portals ? Operational
API ? Operational
Data Transfers - Thru Server Endpoints ? Operational
Automated File Transfer - Pre-production Environment Operational
Web Portals ? Operational
API ? Operational
Data Transfers - External Server Endpoints ? Operational
Data Transfers - Thru Server Endpoints ? Operational
File Sharing - Pre-production Environment Operational
Web Portals ? Operational
API ? Operational
Data Transfers - Thru Server Endpoints ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Intermittent loss of a heartbeat by a subset of Thru Nodes in US service region
Resolved - This incident has been resolved.
Nov 8, 03:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 03:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 03:22 UTC
Investigating - A subset of Thru Nodes in the US service region has been intermittently losing heartbeat signals; however, we are highly confident that this issue has not impacted file transfers. Our team is actively investigating the cause of the heartbeat loss and is committed to resolving it promptly to maintain optimal system performance.
Nov 8, 02:55 UTC
Scheduled update of the Automated File Transfer application in US, UK, EU and AUS service regions
Completed - The scheduled maintenance has been completed.
Nov 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 23:00 UTC
Scheduled - We will be performing a scheduled hotfix of the Automated File Transfer application in all service regions. Dedicated instances will not be included.

Cloud services: No interruptions to cloud services are anticipated during the scheduled maintenance.

Thru Nodes: This hotfix release will not affect Thru Node.

For any update-related issues, please reach out to Thru Support at https://www.thruinc.com/support
Nov 5, 00:07 UTC
Nov 7, 2024
Nov 6, 2024

No incidents reported.

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